NAP consistency means a business's Name, Address and Phone are identical across the whole web (site, GBP, directories). Inconsistency hurts local ranking.
NAP consistency refers to the coherence of a business's contact information across the whole web. NAP = Name (the same business name), Address (exactly the same address, even the format), Phone (the same phone format). WRONG examples: the site says "RankRO SEO Ltd", GBP says "RankRO SEO Marketing", directories say "RankRO SEO Agency". Or an address with "5th Ave" on the site vs. "Fifth Avenue" on GBP. Google uses NAP consistency to confirm the legitimacy of the business and to rank it locally. Inconsistent NAP = Google cannot link it confidently and ranks it worse in the Local Pack.
Local Pack ranking is strongly affected by NAP. A wrong address on a directory = Google does not correctly associate the reviews and links. Consistency = increased local trust = better ranking.
Source: Moz — Local SEOLocal SEO optimizes your site and business profile to appear in Google Maps and local search results for location keywords ("hair salon London").
Google Business Profile is a free Google tool where you manage how your business appears in Google Maps and local search results — key for physical locations.
Citations are mentions of your business's NAP (Name, Address, Phone) on other sites or directories, without a link, that signal local authority.
The ranking position is where a page appears in Google's results pages for a keyword. Position 1 = the best; 10 = page 1; 11+ = page 2 and beyond.
Explore how to apply this concept to your industry and city.
